Terms of Service

Visxy Last Updated: September 17, 2026

1. Acceptance of Terms

By accessing or using Visxy (the "Service") you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Service.

Three documents govern your use of the Service and should be read together: these Terms, our Privacy Policy (what we do with your data), and our Refund Policy (when you get your money back). The Refund Policy forms part of these Terms, and where the two describe refunds differently, the Refund Policy governs.

The Service is currently provided through our website at visxy.com. A mobile application for iOS and Android is in development and has not been released. Provisions in these Terms that refer to a mobile app, in-app purchases, or App Store and Google Play billing take effect if and when that application is published; they do not describe anything available today.

2. Description of Service

Visxy provides three related services, and one optional program built on them.

The prompt library. A curated collection of AI image and video generation prompts. All library prompts are curated and added by the Visxy team; users cannot upload, submit, or publish prompts to the public library.

The AI Generator. A separate, optional service that lets you generate images and video from within Visxy using third-party AI models, paid for with credits — from a Generator plan, from credit packs a plan holder buys, or granted by us. Unlike the library, the Generator accepts content you provide — the prompts you write and any reference files you upload. Section 6A governs it.

AI Tools. Small, single-purpose tools at /tools. Most run entirely in your own browser and send us nothing; some have an optional paid path that runs on the AI Generator's pipeline. Section 6C governs them, and where a tool uses that paid path, Sections 6A and 7A apply to it in full.

The Service is available at different access levels:

Guest (no account): Browse the gallery and copy a limited number of free prompts without creating an account.
Free Account: Registered users have unlimited access to copy our free/standard prompts for personal use.
Premium Subscription: Premium subscribers additionally gain access to our full library of premium prompts, an ad-free experience, and expanded usage rights as described in Section 6 (Intellectual Property).
Generator Plan: Grants credits to use the AI Generator, and includes Premium for as long as the plan is active. See Section 6A. The same credits pay for a tool's paid path.

The free AI Tools sit outside this ladder: they are available to everyone, including guests, and require no account. See Section 6C.

The Creator Partnership Program. An optional program, open by application to account holders aged 18 or over, in which approved partners share a referral link and earn a balance of store credit — never cash — when people they refer make their first purchase. Section 6D and the Creator Partnership Agreement govern it.

Across all tiers, copied prompts may be used to generate images with third-party AI tools, and the resulting images may be shared on other platforms (e.g., social media), subject to the license terms in Section 6.

3. Eligibility

You must be at least 16 years old to use the Service. If the age of majority in your jurisdiction is higher than 16 and you are below that age, you may only use the Service with the consent and involvement of a parent or legal guardian. By using the Service, you represent that you meet these requirements.

The Creator Partnership Program has a higher minimum age. You must be at least 18 to apply to it or take part in it, whatever the age of majority where you live (Section 6D).

4. Accounts

4.1 Registration

To access certain features (favorites, history, premium plans), you must create an account using a username/email and password, or by signing in with Google or Apple. Email registration requires you to check a box confirming agreement to these Terms and our Privacy Policy. Google or Apple registration shows an informational notice that continuing constitutes acceptance of our Terms and Privacy Policy; provider-specific terms also apply at their sign-in screen.

4.2 Account Security

You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately at support@visxy.com if you suspect unauthorized access.

4.3 Email Address Changes

You may change the email address associated with your account at any time. For your security, this change requires confirmation via links sent to both your current and new email address.

4.4 Account Deletion

You may delete your account at any time from your account settings. Deletion is scheduled 21 days ahead by default, and you may cancel it at any point during that window by signing in and choosing "Keep my account"; you may also delete without the window if you prefer. Section 11.1 sets out how this works and what it means for a paid plan. Our Privacy Policy, Section 7, describes exactly what is removed and what we are required to keep.

If you are a Creator Partnership partner, you cannot delete your account while your partnership is active or suspended, or while you hold a partnership balance or owe an amount under it. Ask us to end the partnership first, and spend or forfeit the balance (Section 6D).

4.5 Account Suspension

We may suspend an account in the circumstances listed in Section 11.2. A suspension blocks sign-in; it does not delete anything.

5. Subscriptions and Payments

5.1 Premium Plans

Visxy offers Premium access through the following plans:

Monthly and Yearly subscriptions, billed on a recurring basis until cancelled.
Lifetime, a one-time payment that grants permanent Premium access to your account, with no recurring charges.

Each active Premium period is associated with a unique license code that serves as a verifiable record of that period. See Section 6.3 (License Records and Verification) for details.

5.2 Payment Processing

Web — the only purchase channel available today: Payments are processed by Paddle, acting as our Merchant of Record. We do not store your full payment card details.
iOS app, once released: Payments would be processed via Apple's In-App Purchase system and subject to Apple's terms and policies.
Android app, once released: Payments would be processed via Google Play Billing and subject to Google Play's terms and policies.

5.3 Auto-Renewal & Cancellation (Monthly/Yearly Plans)

Monthly and Yearly subscriptions automatically renew unless cancelled before the end of the current billing period.

Web subscriptions can be cancelled from your account settings or via Paddle's subscription management links.
A subscription bought inside a mobile app, once such an app exists, must be cancelled through Apple ID settings or the Google Play Store respectively. A subscription is always cancelled where it was bought; we cannot cancel a store subscription on your behalf.

5.4 Lifetime Plan

The Lifetime plan is a one-time payment, priced at approximately 2.5 times the annual subscription price, that grants permanent Premium access to your account for as long as the Service continues to operate. It does not renew, and no cancellation is required. Lifetime access is tied to the account used at the time of purchase and is non-transferable.

Early Termination Refunds: If your Lifetime access is ended early due to a decision by Visxy — such as discontinuing the Lifetime plan or the Service itself — within 30 months (2.5 years) of your purchase date, you may contact us at support@visxy.com to request a refund for the remaining months on a pro-rata basis. For example, if your access ends 14 months after purchase, you may request a refund equivalent to 16 months (30 − 14) of the Lifetime price. If 30 months or more have passed since your purchase, no refund will be issued, as you will already have received value equivalent to the amount paid.

This early-termination refund does not apply if your account is suspended or terminated due to your violation of these Terms (see Section 11, Termination). The Refund Policy, Section 4.2, states the same rule and is the version that governs.

5.5 Refunds

Refunds are governed by our Refund Policy, which forms part of these Terms and applies to Premium plans, Generator plans, and the credits they grant, across all three purchase channels — the web, the iOS app, and the Android app. Where these Terms and that policy describe the same thing differently, the Refund Policy governs.

In summary, and without replacing what that policy says:

Where you bought it decides who can refund it. A web purchase is handled by us through Paddle; a purchase made inside an app store is refunded by Apple or Google, and we have no ability to reverse it, cancel it, or overrule their decision.
A statutory right to withdraw within 14 days applies to consumers in the EU, the EEA, the UK, and Turkey, and is lost once supply of digital content begins with your express consent — which the checkout asks for. If you have not used the plan, we refund it in full within that window whatever the reason.
Cancelling stops the next charge; it does not refund the current period. Access runs to the end of the period you paid for.
A renewal you did not notice is refundable within 14 days of that charge if you have not used the new period.
Credits behind a completed generation are not refundable, and a failed, refused, cancelled or expired generation is never charged in the first place (Section 6A.2).
Where we end your access for a reason that is not your breach, we refund the unused portion pro rata (Section 11.3), and Section 5.4 additionally applies to Lifetime plans.

Nothing in these Terms limits a mandatory consumer right you hold under Turkish Consumer Protection Law No. 6502, the EU Consumer Rights Directive, or the UK Consumer Rights Act 2015.

5.6 Paying with a partnership balance

A Creator Partnership partner may spend their partnership balance on what the Service offers for it, such as Premium or Generator credits (Section 6D). Spending a balance is not a purchase through Paddle, Apple or Google: no payment is taken, no processor fee applies, and it does not create a separate subscription. What you receive works exactly as it would if it had been bought or granted in any other way — a Premium period follows Sections 5 and 6, and credits follow Section 6A.2. Because no money is paid, it is not refundable as money; the Refund Policy, Section 5B, explains what happens if a spend is wrong.

6. Intellectual Property

All content available on Visxy, including the prompt library, design, branding, logos, and underlying software, is owned by or licensed to Visxy and is protected by applicable intellectual property laws.

6.1 License Grant

Subject to your compliance with these Terms, Visxy grants you a limited, non-exclusive, non-transferable license as follows:

Personal Use (Guest or Free Account): You may use prompts available to your account tier to generate images for personal, non-commercial purposes, and share the resulting images on third-party platforms (e.g., social media).
Commercial Use (Premium Subscription): While you hold an active Premium subscription, you may additionally use any prompt available on Visxy — whether part of the free or premium collection — to generate images for commercial purposes (e.g., client work, marketing materials, products for sale).

6.2 Survival of Commercial Use Rights

Images generated using Visxy prompts during a period of active Premium subscription retain their commercial use rights even after your subscription ends or is cancelled. However, generating new images for commercial use after your subscription ends requires an active Premium subscription.

6.3 License Records and Verification

To document commercial usage rights during Premium periods, Visxy issues license codes and maintains associated usage records:

License codes. Each active Premium period is associated with a unique license code (in the format VISXY-XXXX-XXXX-XXXX). A new code is issued for each period: one per billing cycle for Monthly subscriptions, one per year for Yearly subscriptions, and a single code for Lifetime access.
Proof of license, not a grant of rights. A license code is a verifiable record ("proof of license") that a Premium period was active. It does not itself grant any rights beyond those already provided under Section 6.1; commercial use rights arise solely from holding an active Premium subscription, not from possession of a code.
Permanence. License codes are permanent. They remain part of your subscription history and stay associated with your account even after a Premium period ends or is cancelled, so that your record of commercial usage rights during that period is preserved.
Copy records. Prompts you copy while a Premium period is active are recorded under that period's license code, giving you a record of the prompts you used during that period. These records are retained as part of your license history and are not removed when a period ends.
Public verification. A license code may be verified by anyone who holds it, through our public verification page at visxy.com/license. Verification discloses only the plan, period, and status associated with the code. It does not reveal the identity of the account holder, their email, or any other personal information.

License codes and usage records are provided as a convenience and for recordkeeping; they do not modify the license terms set out in this Section 6 or the survival rule in Section 6.2.

6.4 Prompt media and downloads

Prompt pages carry images and video that we own or license — the reference media that shows what a prompt produces. These are Visxy content, not your output, and Section 6.1 does not cover them.

Premium subscribers may use the download control on a prompt page to save that prompt's reference image or video, and the prompt text, for their own reference while their subscription is active — for example to keep alongside a brief or a moodboard. That is a convenience, not a transfer of rights. You may not publish, redistribute, resell, or use prompt reference media as your own creative or commercial work, and you may not use it to train a model. Downloading is available to Premium accounts; it is not offered to Guest or Free accounts.

Nothing in this section limits what you may do with output you generate, whether in the Generator (Section 6A.4) or in a third-party tool.

6.5 Favorites and collections

You may save prompts as favorites and organise them into named collections, subject to limits stated in the Service.

A collection may be shared by link. A shared collection is unlisted, not private: it has no public page in the gallery, is not indexed by search engines, and is not listed anywhere — but anyone holding the link can open it while sharing is on. You control that: sharing is off by default, and you can turn it off again at any time, which invalidates the link. Treat the link as you would any unlisted URL, and do not share one containing anything you would not want a recipient to pass on.

A shared collection shows the same prompts a viewer's own account tier would let them see. Premium prompt text stays masked for a viewer without Premium — sharing a collection does not pass your Premium access to anyone else, and attempting to use it that way breaches Section 6.6.

6.6 Restrictions

Regardless of your account tier, you may not copy, redistribute, scrape, resell, or republish the Visxy prompt library, or any substantial portion of it, without our prior written consent. This license does not grant you any rights to Visxy's branding, trademarks, design, or underlying software.

You may not misrepresent a license code (for example, presenting an expired, cancelled, or another account's code as evidence of your own active rights), or use license codes to imply an affiliation, endorsement, or grant of rights that does not exist.

6A. The AI Generator

6A.1 What it is

The AI Generator submits the prompt you write, and any reference files you attach, to third-party AI model providers (currently fal.ai, Replicate, and kie.ai, listed in Section 8). Those providers run the model and return the result. Visxy does not operate the models and cannot alter or override their behaviour, including their content policies. kie.ai is a reseller of other model vendors; a generation it runs may also be processed by the upstream vendor it uses to fulfil the request, under that vendor's own terms and content policy.

6A.2 Credits, plans and credit packs

Generating uses credits. Credits come from a Generator plan, from credit packs you buy while you hold a plan, and from credits we grant you. Plans are billed monthly or yearly and grant a set number of credits at the start of each credit period.

Plan credits do not carry over. Credits a plan grants that you have not used expire at the end of that credit period.
There is no lifetime Generator plan. Credits represent a recurring cost to us and cannot be granted indefinitely for a one-time payment.
Credits have no cash value, cannot be transferred between accounts, and cannot be redeemed for money.
We may change the number of credits a plan grants, or the credits a generation costs. Changes take effect for new subscribers immediately and for existing subscribers at their next renewal. The exact credit cost of a generation is always shown before you confirm it.
A failed, refused, cancelled, or expired generation is not charged. Credits are held while a generation runs and returned in full if it does not complete.

Cancelling a Generator plan. You may cancel at any time from your account settings. Cancellation takes effect at the end of the period you have already paid for: your credits and the bundled Premium stay usable until then, and the plan does not renew. We do not cancel a plan on your behalf, and an administrator cannot cancel it for you — a Generator plan is a product you bought, so ending it is your decision. Section 11.3 covers the separate case where we terminate.

Credit packs. While you hold an active Generator plan, you may buy additional credits in packs.

A pack is a one-time purchase. It does not renew and needs no cancellation.
Each pack lasts 90 days from the moment you buy it. Credits from a pack that you have not used by then expire and cannot be restored.
Your plan's credits are always used first, then the pack that ends soonest.
Buying a pack requires an active plan. Using credits you already hold does not: if your plan ends, credits from your packs remain usable until each pack ends.
The packs on offer, their prices and the credits each grants are shown before you buy. We may change them for future purchases; a pack you have bought keeps the credits and the end date it was sold with.
Credits from a pack have no cash value and cannot be transferred, exactly like plan credits.
A pack bought in an app store is paid for through that store and is also subject to its terms. Refunds are set out in the Refund Policy, Section 5A.

Credits we grant. We may add credits to your account without a purchase — for example to make up for a problem. They are spent like pack credits (after your plan's credits, the soonest-ending first), last for the period shown in your account when they are added, and do not need a plan to be used. Granted credits were not paid for, so they have no cash value and are never refunded, and we may withdraw any that are still unspent if they were granted by mistake.

Bundled Premium. A Generator plan includes Premium for as long as the plan is active. If you already held Premium, the Generator plan runs alongside it and time you have already paid for is not lost. When the Generator plan ends, Premium continues only if you hold it in your own right.

6A.3 Your content

You are solely responsible for the prompts you write and the files you upload. You represent that you have the necessary rights to any file you upload, and that your prompts and uploads do not infringe anyone's rights or breach Section 7A.

You retain whatever rights you have in the material you submit. You grant Visxy a limited licence to store, process and transmit it to the model providers for the sole purpose of operating the Service on your behalf — not to publish it, train on it, or use it for our own promotion.

6A.4 Generated output

Visxy makes no ownership claim over what you generate and adds no watermark. Rights in generated output are governed by the terms of the model provider that produced it, and by applicable law, which in many jurisdictions is unsettled for AI-generated material. Check the model provider's own terms before relying on generated output commercially.

We do not warrant that generated output is original, non-infringing, or fit for any purpose.

6A.5 Storage, retention and deletion

Generated media is private to your account. It is not published, not indexed, and not visible to other users.
Items you delete are held in trash for a short period, stated in the Service, and then permanently deleted.
Once you hold neither an active Generator plan nor any usable credits, your existing generations remain viewable and downloadable for a limited retention period, stated in the Service, after which they are permanently deleted. Starting a plan again, or holding usable credits again, stops that clock.
You may share an individual generation via a time-limited link that expires automatically and can be revoked at any time. There is no permanent public page for generated media.

6A.6 Availability

The Generator may be paused or withdrawn at any time — for maintenance, cost control, provider outage, abuse, or legal reasons. If we withdraw it permanently, existing generations remain accessible for the retention period in Section 6A.5.

6B. Service Communications

We contact you in three ways, and the difference between them is not editorial. Which lane a message belongs to decides whether you can switch it off.

6B.1 Service email — not optional while you hold an account

Email about running your account: verification, password reset, email-change confirmation, security notices, billing and receipts, notices under Section 12, and occasional operational announcements such as planned downtime, a change to these Terms, or a change to how the Service works.

These are service messages, not marketing. You cannot opt out of them while you hold an account, they carry no unsubscribe link, and no email preference you set affects them. Closing your account is what stops them. Delivery is described in Section 8.

A service message may be written by a person rather than generated by the Service, and it is still a service message. It is not a licence to advertise: a message that promotes a product, a price, a discount or an offer is marketing under 6B.2 no matter which lane it is sent from, and we treat it as marketing.

6B.2 Marketing email — opt-in, and off in one click

Product news, new prompts and models, offers and discounts.

You are not subscribed by creating an account. Marketing email requires your consent, given separately, and we record when and where you gave it.
Every marketing message carries an unsubscribe link, and supports one-click unsubscribe in mail clients that offer it.
Unsubscribing stops all marketing email — every kind of it, whatever the cadence — and takes effect without you signing in. It never affects service email under 6B.1.
You choose how often: weekly or monthly. Frequency is changed in your email preferences; the unsubscribe link is not a frequency control and always means stop.
You can also turn marketing email off at any time in your account settings, and withdrawing consent is as easy as giving it.

6B.3 Subscribing without an account

You may be able to subscribe to marketing email without creating an account. If you do, we send one message asking you to confirm the address, and you are not subscribed until you confirm — an unconfirmed address receives nothing further. Subscribing this way does not create an account and gives you no access to the Service. The unsubscribe link works the same way.

6B.4 In-app notifications

Shown on the notification bell inside the Service, for product and account announcements. They stay in the Service, are never sent to your inbox, and are a separate channel from anything in 6B.1–6B.3 — switching off marketing email does not silence them, and reading them does not stop an email.

6C. AI Tools

6C.1 What they are

AI Tools are small, single-purpose utilities at /tools — measuring a prompt, converting a file, changing a picture. Each tool offers one or more paths, and a path is either free or paid. The tool states which before you use it.

6C.2 Free tools that run in your browser

Most tools run entirely on your own device. Your text and any file you open stay in your browser: nothing is uploaded, nothing is transmitted to us or to anyone else, and we store none of it. No account is required and nothing is charged.

The only thing that reaches us is a count — that a tool was used, on a date. It contains none of your content and is not linked to you. Our Privacy Policy, Section 2.9, describes it.

Because these tools run on your device, their speed and their limits are your browser's rather than ours. A file too large for your device to process will fail there, and we cannot see that it did.

6C.3 Free tools with a daily allowance

Some free paths need a server to answer. Those carry a daily allowance rather than a charge, and the allowance is larger for a signed-in account than for a guest. When it runs out, that path is unavailable until it resets. It is not a purchase, and there is no way to buy more of it.

For a guest, the allowance is counted using an identifier stored in your own browser. Clearing your browser storage clears that count, which we accept as a consequence of not identifying you. Deliberate abuse of it is covered by Section 7.

6C.4 Paid paths

A paid path runs on the AI Generator's pipeline: the same third-party model providers, the same credits, and the same rules. Sections 6A and 7A apply to it in full — your responsibility for what you submit, what leaves Visxy, what we store, and what is prohibited. Its output lands in your Generator library and is governed by Section 6A.5.

Using a paid path requires enough credits; how you get credits, and why buying a pack needs an active Generator plan, is Section 6A.2. The credit cost is shown before you confirm, and a run that fails or is refused is not charged.

6C.5 What tool output is, and is not

Tool output is best-effort and informational. In particular:

Counts, estimates, scores and analyses are approximations. A token count, for example, depends on the tokenizer of the model you eventually use, which is not one we can measure against;
Conversions, crops and exports are produced by your own browser and may differ between browsers and devices;
Output from a paid path is generated by a third-party model and carries the same absence of warranty as any other generation (Sections 6A.4 and 9.2).

Nothing a tool produces is advice, a guarantee, or a substitute for checking the result yourself.

6C.6 Tools change

Each tool carries a version number. We may change how a tool behaves, add or remove one of its paths, or withdraw it entirely — for cost, provider availability, abuse, or legal reasons. A withdrawn tool stops being reachable; anything it previously produced in your browser is yours and unaffected, because we never held it.

6C.7 Prohibited uses

In addition to Section 7, and to Section 7A for paid paths, you must not use any tool to:

Remove, obscure, or defeat a watermark, copyright notice, signature, credit, or technical protection measure on material you do not hold the rights to;
Reverse a blur, pixelation, or other deliberate obscuring applied to protect a person's identity, a document, or private information;
Place a real, identifiable person's likeness into an image or video without their consent;
Extract, download, or process material from a third-party service in breach of that service's terms.

Some tools are shaped to make these harder — a text-removal tool is not a watermark remover, and an unpixelation tool does not recover an obscured face — but the prohibition is on the use rather than on the tool, and applies however the result is reached.

6D. Creator Partnership Program

6D.1 What it is

The Creator Partnership Program lets approved partners share a personal referral link. When someone that link brought to Visxy makes their first paid purchase, the partner earns a commission, credited to a partnership balance in US dollars. The Creator Partnership Agreement sets out the Program in full and governs it: who may apply, how referrals are attributed, what earns, how the balance works, what it may be spent on, and the rules for promoting Visxy. It forms part of these Terms for anyone who takes part, and where it describes the Program differently from these Terms, the Agreement governs.

6D.2 The balance is not money

A partnership balance is store credit for the Service. It cannot be withdrawn, exchanged, transferred to another account or paid out today, and it is not wages, a stored-value instrument or e-money. We do not offer cash payouts yet. If we ever do, it will be under separate terms. Taking part does not make a partner our employee or agent.

6D.3 Eligibility and approval

The Program is open to account holders aged 18 or over (Section 3), by application, one partnership per account. Approval is at our discretion. We may suspend or end a partnership, change the Program, or close it, as the Agreement describes. A partner earns nothing from their own purchases, from accounts they control, or from a referral made on a device they have opened their own referral link on.

6D.4 Referred people

If you signed up through a partner's link, the partner is told that a referral led to an account and, if you make a first purchase, the day it was made, what type of product it was and whether it was bought on the website or in the app. They are never told who you are — not your name, email address, account or payment details. Your prices, your rights and your refunds are exactly the same as anyone else's, and a partner's commission never comes out of your purchase. Our Privacy Policy, Section 2.10, describes the referral data involved.

6D.5 Ending a partnership, and your account

A partner cannot delete their Visxy account while the partnership is active or suspended, or while a balance or an amount owed remains (Section 4.4). After a partnership ends, any balance not spent within the grace period in the Agreement is forfeited.

7. Acceptable Use

You agree not to:

Use automated tools (bots, scrapers) to access or extract content from the Service;
Attempt to gain unauthorized access to the Service, other accounts, or our systems;
Use the Service for any unlawful purpose or in violation of these Terms;
Circumvent any access restrictions, including premium feature paywalls;
Resell, sublicense, or provide automated third-party access to the AI Generator;
Attempt to evade credit limits, rate limits, or a suspension, including by creating additional accounts;
Share your account credentials, or use a shared collection link or any other Service feature, to give someone else the benefit of access you paid for;
Republish, mirror, or index a shared collection link or a shared generation link, or collect such links at scale;
Use an AI Tool for any purpose prohibited by Section 6C.7, including removing a watermark or protection measure, reversing a privacy blur, or placing a real person's likeness into an image without their consent;
Evade a tool's daily free allowance, including by clearing or forging the identifier used to count it, or by automating requests to a tool.

We reserve the right to suspend or terminate accounts that violate these Terms.

7A. Prohibited Content (AI Generator)

The following applies to prompts you write and files you upload. You must not use the Generator to create, attempt to create, or upload:

Child sexual abuse material (CSAM), or any sexual content involving minors or persons depicted as minors. This is an absolute prohibition with no exception for any stated purpose, artistic or otherwise;
Non-consensual intimate imagery, or sexual content depicting a real identifiable person without their consent;
Content that sexualises, endangers or exploits minors in any way;
Material intended to harass, defame, threaten, or impersonate a real person, including synthetic depictions ("deepfakes") of identifiable individuals;
Content promoting terrorism, violent extremism, or serious violence;
Instructions for weapons, explosives, or other material likely to cause serious harm;
Content infringing copyright, trademark, or other intellectual property rights;
Fraudulent material, including forged documents, currency, or identification;
Content that breaches the terms or content policy of the model provider running the generation.

Enforcement. The model providers apply their own safety filters and refuse prompts that breach their policies; we record those refusals. Repeated refusals lead to automatic suspension of your access to the Generator. We may additionally suspend or terminate an account, remove content, and — where we are required or permitted to do so — preserve material and report it to the competent authorities.

We will report suspected child sexual abuse material to the relevant authorities and preserve the associated data as required by applicable law. This is not discretionary.

7B. Copyright Complaints and Takedown Requests

If you believe content stored on Visxy infringes your copyright, send a notice to support@visxy.com including:

Identification of the work you claim is infringed;
Identification of the material you claim is infringing, with enough detail for us to locate it (for a shared generation, the full link);
Your contact details;
A statement that you believe in good faith that the use is not authorised by the rights holder, its agent, or the law;
A statement that the information in the notice is accurate, and that you are authorised to act on behalf of the rights holder.

We will review complete notices and may remove or disable access to the material, and suspend or terminate accounts of repeat infringers. If you believe material was removed in error you may contact us at the same address to dispute it.

8. Third-Party Services

The Service relies on third-party providers, including fal.ai, Replicate, and kie.ai (AI model inference for the Generator and for the paid paths of AI Tools — your prompts and any reference files you attach are transmitted to whichever provider currently serves the model you select, and are subject to that provider's own terms and content policies; kie.ai is a reseller and may send the same material to an upstream model vendor to fulfil the request), Supabase (database and authentication), Paddle (web payments and merchant of record), Apple and Google (sign-in and mobile subscription billing), Google Analytics (usage analytics), Sentry (error monitoring), Vercel (hosting, cookieless Web Analytics and Speed Insights), Cloudflare (CDN and security infrastructure), Brevo (transactional email delivery), Google reCAPTCHA (bot protection on account and contact forms — see our Privacy Policy, Sections 4 and 5, for disclosure and Google policy links), Meta Platforms, Inc. (Instagram and Facebook integrations as described in Section 8.1 below), and — if we ever engage one — third-party advertising networks. We do not use one today: the sponsored placements shown to Guest and Free Account users are sold and served by Visxy directly, and Premium subscribers do not see them. Your use of these integrations is also subject to the respective providers' own terms. When you sign in or register with Google or Apple, you also accept those providers' terms at their authentication screen; our Privacy Policy describes what data we receive from them.

8.1 Meta Platform Integration (Instagram & Facebook)

Visxy uses the Meta Graph API to operate a comment-triggered marketing automation feature on its own Instagram Business account and Facebook Page. This integration is operated solely by the Visxy administrator — individual users of Visxy do not connect their own Instagram or Facebook accounts.

How it works:

When a user posts a comment containing a designated trigger keyword on a tracked Visxy-operated post, the following automated actions may occur:

A private Direct Message (DM) is sent to the commenter containing a Visxy prompt title, excerpt, and a link to visxy.com.
A short public reply may be posted to the comment on the same post.

Scope and safeguards:

Automation applies only to posts that the Visxy administrator has explicitly opted in.
Each commenter receives at most one automated DM per 24-hour period.
Each individual comment triggers at most one DM and one public reply — duplicates are blocked at the database level.
Automated responses are only sent to comments made within 7 days of the comment being created.
DM content contains only Visxy-related content (prompt title, text, and a visxy.com link). No third-party commercial content is included.
Only non-premium prompt content is eligible for inclusion in automated DMs.
Configurable hourly, daily, and weekly rate limits are enforced server-side to prevent excessive volume.

Your rights regarding automated messages:

If you receive an automated DM from Visxy via Instagram or Facebook Messenger, you may:

Reply with "STOP" or an equivalent opt-out message to request no further automated messages;
Contact us at support@visxy.com to request removal from future automated communications;
Block or restrict the Visxy account through Meta's native platform controls at any time.

Data use:

We do not store Meta user profile information beyond the minimum required to operate deduplication and rate-limiting (commenter identifiers used to enforce the 1 DM/24h rule). Meta interaction data is not shared with any third parties, is not used for advertising profiling, and is used solely for the purpose of operating this feature.

Compliance:

This integration is operated in accordance with Meta's Platform Terms, Developer Policies, and applicable messaging policies. We do not use the Meta API to send unsolicited bulk messages or content unrelated to Visxy's services.

9. Disclaimers

9.1 The Service

The Service and its content, including AI prompts, are provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by law.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that it will remain available in its current form. We may modify, suspend, or discontinue any part of it — including the prompt library, the AI Generator, or individual models — at any time. Section 6A.6 describes what happens to existing generations if the Generator is withdrawn.

9.2 Prompts, tool output, and generated output

We do not guarantee that any prompt will produce a particular result in any tool, our own Generator included. AI models are probabilistic, change without notice, and are operated by third parties whose behaviour and content policies we neither control nor can override.

We do not endorse the third-party tools our prompts may be used with, and we do not warrant that generated output is original, non-infringing, accurate, or fit for any purpose. You are responsible for reviewing any output before you rely on it, and for confirming that your intended use is lawful in your jurisdiction.

The same applies to our own AI Tools. Their measurements and conversions are best-effort and approximate, as Section 6C.5 sets out, and a figure one of them reports is not a guarantee about how any model will behave.

9.3 No professional advice

Nothing on the Service is legal, financial, medical, or other professional advice. In particular, nothing in these Terms or in our documentation is advice on whether a given AI-generated work is protectable or infringing where you live; that area of law is unsettled and differs by country.

10. Limitation of Liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. If you are a consumer, nothing here affects your mandatory statutory rights — see Section 13.2.

Subject to that:

10.1 Excluded losses

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential loss, nor for loss of profit, revenue, business, goodwill, anticipated savings, or data, however caused, whether or not foreseeable, and whether in contract, tort, or otherwise.

10.2 Aggregate cap

To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with the Service and these Terms, for all claims taken together, is limited to the greater of (a) the amount you actually paid us in the twelve months immediately before the event giving rise to the claim, and (b) USD 100.

10.3 What this covers in particular

Without limiting the above, we are not liable for:

output produced by a third-party AI model, including output that is offensive, inaccurate, or that infringes a third party's rights;
a model provider's refusal of a prompt, change of policy, price, behaviour, or availability;
loss or unavailability of generated media after the retention periods in Section 6A.5, or after account deletion;
any use you make of a prompt or of generated output, including commercial use;
interruption caused by a third party the Service depends on, as listed in Section 8.

10.4 Credits

Credits are a prepaid unit of access, not money and not a stored-value instrument. Our liability in respect of credits is limited to restoring credits to your balance. Section 6A.2 governs how credits behave.

The same applies to a Creator Partnership balance: it is store credit, not money, and our liability in respect of it is limited to correcting the balance (Section 6D and the Creator Partnership Agreement).

10A. Indemnity

To the maximum extent permitted by law, and except where you are acting as a consumer, you agree to indemnify and hold harmless Visxy, its operator, and its personnel against any third-party claim, demand, proceeding, loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of or connected with:

content you submit to the Service, including prompts you write and files you upload;
your use of, or reliance on, output generated through the Service;
your breach of these Terms, in particular Section 7 (Acceptable Use) and Section 7A (Prohibited Content);
your infringement of a third party's intellectual property, privacy, publicity, or other rights;
your breach of any applicable law.

We will notify you of a claim we intend to seek indemnity for, and you may participate in its defence at your own cost. We will not settle a claim in a way that imposes an obligation on you without your consent, which you will not unreasonably withhold.

11. Suspension and Termination

11.1 By you

You may stop using the Service at any time and delete your account from your account settings (Section 4.4). Deletion is scheduled 21 days ahead: nothing is removed during that period, and you may sign in and choose "Keep my account" at any point to cancel it. You may also delete without the recovery window if you prefer. Unused Generator credits are forfeited, and an active Generator plan stops renewing as soon as you request deletion.

Deleting your account does not by itself cancel a subscription bought through a third-party store; cancel it where you bought it (Section 5.3).

A Creator Partnership partner must have the partnership ended, and the balance spent or forfeited, before the account can be deleted (Section 6D.5).

A suspended account cannot be deleted while the suspension stands — see Section 11.2.

Your account keeps working normally throughout the recovery window; a scheduled deletion is not a lockout, and nothing is removed until it runs. What is removed then, and what we are required to keep, is set out in the Privacy Policy, Section 7.2.

11.2 By us

We may suspend or terminate your access — in whole or in part, and with or without notice where the circumstances require it — if:

you breach these Terms, in particular Section 7 or Section 7A;
we are required to by law, by a court or authority, or by a provider whose service we depend on;
your use presents a security, fraud, abuse, or cost risk to the Service or to other users;
an automated protection triggers, as described in Section 7A (repeated policy refusals suspend Generator access) or Section 7.

Where the reason is not a serious or unlawful breach and the circumstances allow it, we will tell you why and, where it is reasonable to do so, give you an opportunity to put it right.

Suspension and termination are not the same thing. A suspension blocks sign-in and does nothing else: your account, your favorites and collections, your purchase and licence records, and anything you generated all stay exactly as they were, and access can be restored in full. A termination ends the relationship. A suspension may run for a fixed period, after which access returns automatically, or until we lift it.

Where we suspend an account we state the reason and send it to the email address on the account, because a suspended account cannot read anything inside the Service. You may contest a suspension at support@visxy.com; a person reviews it, not an automated process.

You cannot delete a suspended account. A suspension usually exists precisely so that records stay available while a dispute, a complaint, or an investigation is unresolved, so we may decline an erasure request for as long as we need those records to establish, exercise, or defend a legal claim. We tell you when we do and why. Once the suspension is lifted or expires, deletion works normally (Section 11.1).

11.3 Paid time

If we terminate or permanently suspend your account for a reason that is not your breach of these Terms — for example because we discontinue the Service — we will refund the unused portion of any subscription period you have already paid for, on a pro-rata basis, and Section 5.4 additionally applies to Lifetime plans. Unused credits are refunded on the same basis, valued at what you paid for them.

If your account is terminated because of your breach, no refund is due, and the early-termination refund in Section 5.4 does not apply.

How to ask, what a refund does to your access, and how long it takes are in the Refund Policy, Sections 6, 8 and 9.

Paid time during a suspension. A suspension does not pause a subscription period, a Generator credit period or a credit pack's 90 days — time continues to run while you are locked out. If we suspend your account and it turns out we should not have, we will, at your choice, extend your paid period by the time you lost or refund that time pro rata; for a credit pack, we restore the credits that expired while you were locked out, with the time you lost, or refund them at what you paid. If the suspension was because of your breach of these Terms, no adjustment is due.

11.4 On termination

Your licence under Section 6.1 ends, and you must stop using the prompt library. Commercial use rights already vested under Section 6.2 in output generated during an active Premium period are unaffected. Generated media is treated as described in Section 6A.5.

11.5 Survival

Sections 6 (Intellectual Property), 6A.3 and 6A.4 (your content, generated output), 9 (Disclaimers), 10 (Limitation of Liability), 10A (Indemnity), 11.4, 11.5, 13 (Governing Law) and 13A (General) survive termination, along with any other provision that by its nature is intended to.

12. Changes to These Terms

We may update these Terms — for example to reflect a new feature, a change of provider, or a change in the law.

Non-material changes (clarifications, corrections, reorganisation) take effect when published, and the "Last Updated" date above reflects the revision.
Material changes — those that reduce your rights or increase your obligations in a meaningful way — take effect no less than 30 days after we notify you, by email to your account address or by a prominent notice in the Service. If you have an active paid plan, the change applies to you from your next renewal.
If you do not accept a material change, you may stop using the Service and cancel before it takes effect. Where the change materially disadvantages you mid-period, you may cancel and receive a pro-rata refund of the unused part of that period (Refund Policy, Section 6).

Continued use of the Service after a change takes effect constitutes acceptance of the revised Terms. Changes to the Privacy Policy are handled separately, under that document.

13. Governing Law and Disputes

13.1 Governing law

These Terms are governed by the laws of the Republic of Turkey, without regard to conflict of law principles, and the courts of Turkey have jurisdiction over any dispute.

13.2 If you are a consumer

Nothing in these Terms takes away rights you have under the mandatory consumer law of your country of residence, and nothing in Section 13.1 deprives you of the protection of that law or of the right to bring proceedings in your local courts where that law gives you one. Where a provision of these Terms conflicts with a mandatory consumer protection that applies to you, that protection prevails and the rest of these Terms continue to apply.

13.3 Before a dispute

If something goes wrong, contact us first at support@visxy.com. Most issues are resolved faster that way than through a formal process, and we will make a good-faith attempt to reach a resolution.

13A. General

Severability. If any provision of these Terms is found unlawful, void, or unenforceable, it is severed to the minimum extent necessary and the remaining provisions stay in full force.
No waiver. A failure or delay in enforcing a right under these Terms is not a waiver of it, and a single or partial exercise does not prevent a further exercise.
Assignment. You may not assign or transfer your rights under these Terms, and an account (including Lifetime access) is not transferable. We may assign these Terms to a successor in connection with a merger, acquisition, or sale of assets, provided your rights under them are not reduced.
Force majeure. We are not liable for a failure or delay caused by something beyond our reasonable control — including provider or infrastructure outage, network failure, act of government, or natural event. If such an event prevents us from providing a paid service for a prolonged period, Section 11.3 applies.
Entire agreement. These Terms — including the App Store and Google Play terms in Section 13B where you obtained the application from a store, and the Creator Partnership Agreement where you take part in that Program — together with the Privacy Policy and the Refund Policy are the entire agreement between you and Visxy about the Service, and replace any earlier understanding about it.
Notices. We will send notices to the email address on your account; it is your responsibility to keep it current. You may reach us at support@visxy.com.
Language. These Terms are published in English. Any translation is provided for convenience, and the English version governs if the two differ.

13B. App Store and Google Play — additional terms

This section applies only when you obtained the Visxy application from the Apple App Store or Google Play. It sits alongside the rest of these Terms; where it conflicts with another section, this section governs for that download.

13B.1 This agreement is with us, not with the store

These Terms are concluded between you and Visxy only, and not with Apple Inc. or Google LLC. Visxy alone is responsible for the application and its content.

13B.2 Scope of the licence

Subject to these Terms, you are granted a non-transferable licence to use the application on any Apple-branded device that you own or control, as permitted by the App Store Usage Rules, including through Family Sharing or volume purchasing where those apply. The equivalent applies to devices and accounts covered by Google Play's terms.

13B.3 Maintenance and support

Visxy is solely responsible for providing maintenance and support for the application. Apple and Google have no obligation whatsoever to furnish any maintenance or support services for it. Contact us at support@visxy.com.

13B.4 Warranty

Visxy is solely responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If the application fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the application to you (where a purchase price was paid). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are Visxy's sole responsibility.

Nothing here removes rights you have under mandatory consumer law — see Section 13.2.

13B.5 Product claims

Visxy, not Apple or Google, is responsible for addressing any claim by you or any third party relating to the application or your possession or use of it, including: product liability claims; any claim that the application fails to meet an applicable legal or regulatory requirement; and claims arising under consumer protection, privacy, or similar legislation, including in connection with the application's use of any framework for handling data.

13B.6 Intellectual property claims

If a third party claims that the application, or your possession or use of it, infringes that third party's intellectual property rights, Visxy — not Apple or Google — is solely responsible for the investigation, defence, settlement, and discharge of that claim.

13B.7 Legal compliance

You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

13B.8 Who we are

The application is provided by the operator identified in our Privacy Policy, Section 1.1. Questions, complaints, and claims relating to the application should be directed to support@visxy.com.

13B.9 Third-party terms

You must comply with any applicable third-party terms of agreement when using the application — including, for example, the terms of your wireless data plan.

13B.10 The stores may enforce these terms

Apple and its subsidiaries, and Google and its affiliates, are third-party beneficiaries of these Terms as they apply to your licence of the application. On your acceptance of these Terms, they have the right — and are deemed to have accepted the right — to enforce these Terms against you as a third-party beneficiary of them.

13B.11 Purchases made in the application

A subscription bought inside the application is sold by the store, under the store's own terms, and is billed to your store account. It is managed and cancelled in your Apple ID subscription settings or in the Google Play Store — we cannot cancel or refund a store subscription on your behalf (Sections 5.3 and 5.5, and the Refund Policy, Sections 2 and 10). Deleting your Visxy account does not cancel it (Section 11.1).

14. Contact

For questions about these Terms, contact us at: support@visxy.com

Refund requests go to the same address; the Refund Policy, Section 9, says what to include.