Frequently Asked Questions

Frequently Asked Questions

General

What is Visxy?

Visxy is a curated gallery of ready-made AI image prompts. Browse, discover, and copy prompts to use with your favorite AI image generation tools.

How do I use a prompt?

Find a prompt you like, click "Copy," then paste it into any AI image tool such as Midjourney, DALL-E, Stable Diffusion, or similar platforms.

Does Visxy generate images?

No. Visxy is a prompt library, not an image generator. We help you find the right prompt — you take it to the AI tool of your choice to create the image.

What AI tools work with Visxy prompts?

Our prompts are compatible with all major AI image and video generation tools, including Midjourney, DALL-E 3, Stable Diffusion, Flux, Firefly, and more. Results may vary slightly between tools, so feel free to adjust a prompt to match the specific model you're using.

Is Visxy available on mobile?

Yes. In addition to the website, Visxy is available as a mobile app, so you can browse and copy prompts on the go.

Account & Access

Do I need an account?

No — as a Guest, you can browse the entire gallery and copy a limited number of free prompts. Creating a free account removes that limit, giving you unlimited access to free/standard prompts, plus the ability to save favorites and keep a history of prompts you've copied. A Premium subscription additionally unlocks our full library of premium prompts.

How do I create an account?

You can sign up with an email and password, or sign in instantly using your Google or Apple account.

I forgot my password — what do I do?

Use the "Forgot password" link on the sign-in page to receive a password reset email. If you signed up using Google or Apple, simply continue signing in through that provider.

How do I change my email address?

You can update your email address from your account settings. For security, we'll send confirmation links to both your current and new email address — the change is completed once both are confirmed.

How do I delete my account?

You can permanently delete your account at any time from your account settings. This will remove your profile, favorites, and history. See our Privacy Policy for more details.

Premium & Billing

Is Visxy free to use?

Yes. As a Guest (no account), you can browse and copy a limited number of free prompts. Creating a free account removes that limit and gives you unlimited access to our free/standard prompts for personal use. A Premium subscription unlocks our full premium prompt library, removes ads, and adds commercial usage rights — see "What's the difference between a Free Account and Premium?" below.

What's the difference between a Free Account and Premium?

What do I get with Premium?

A Premium subscription unlocks access to our full library of curated prompts, including exclusive and advanced prompts not available on the free plan, removes ads, and grants commercial usage rights for all prompts (free and premium) — see "Can I use the prompts and images I generate commercially?" below.

What is a license code, and what does it do?

Each active Premium period is assigned a unique license code (in the format VISXY-XXXX-XXXX-XXXX). It acts as a verifiable proof of license — a record that your Premium period was active — and the prompts you copy during that period are stored under it. A new code is issued per period: one per month on the Monthly plan, one per year on the Yearly plan, and a single permanent code on Lifetime. Your codes stay with your account permanently, even after a period ends, so you always have a record of your commercial usage rights. A license code does not grant any extra rights on its own — commercial use rights come from holding an active Premium subscription (see "Can I use the prompts and images I generate commercially?" below). You can find your current license code and copy history in your account settings.

How do I verify a license code?

Anyone can confirm a license code is genuine at visxy.com/license by entering the code (or visiting visxy.com/license/YOUR-CODE directly). The verification page shows only the plan, period, and status of the code (Active, Renewed, Cancelled, or Expired) — it never reveals who owns the code or any personal information. This lets you demonstrate that you held valid commercial rights during a given period without exposing your account details.

How do I subscribe to Premium?

You can subscribe directly from the app or website, choosing a Monthly, Yearly, or one-time Lifetime plan. On the web, purchases are processed via Paddle; on iOS and Android, they're handled through the Apple App Store or Google Play, respectively.

What is the Lifetime plan?

Lifetime is a one-time payment — priced at about 2.5 times the annual subscription — that gives you permanent Premium access, with no recurring charges and nothing to cancel. If Visxy ever discontinues the Lifetime plan or the Service within 30 months of your purchase, you can request a pro-rated refund for the remaining months at support@visxy.com. After 30 months, the plan is considered fully used and is non-refundable.

How do I cancel my subscription?

This applies to Monthly and Yearly plans (Lifetime does not renew, so there's nothing to cancel):

• Web: Cancel anytime from your account settings or Paddle's subscription management links.
• iOS: Cancel through your Apple ID subscription settings.
• Android: Cancel through the Google Play Store subscription settings.

Your Premium access remains active until the end of the current billing period.

Can I get a refund?

Refunds for your initial purchase (Monthly, Yearly, or Lifetime) are handled according to the policies of the platform you purchased through (Paddle, Apple App Store, or Google Play). For Lifetime plans, see "What is the Lifetime plan?" above for our early-termination refund policy.

Will I see ads on Visxy?

Guest users and Free Account holders may see ads while using Visxy. Premium subscribers get an ad-free experience for as long as their subscription is active.

Content & Usage Rights

Who creates the prompts?

All prompts are curated and added by the Visxy team to ensure quality and consistency. Visxy does not accept prompt submissions from users.

Can I submit my own prompts?

No. Visxy is a curated library — all prompts are created and reviewed in-house, and there is no option for users to add or submit content.

Can I use the prompts and images I generate commercially?

This depends on your account tier:

• Guest / Free Account: Prompts are provided for personal, non-commercial use. Any images you generate are subject to the terms of the AI tool you used — please check that tool's policy on ownership — but commercial use (e.g., client work, resale, marketing) requires an active Premium subscription.
• Premium: While your subscription is active, you can use any prompt on Visxy (free or premium) to generate images for commercial purposes. Images generated during an active Premium period keep their commercial use rights even after your subscription ends — but generating new images for commercial use requires Premium to be active again. Each active Premium period comes with a verifiable license code, and the prompts you copy during that period are recorded under it — giving you a permanent, checkable record of your commercial usage (see "What is a license code?" above).

Reproducing, scraping, or redistributing the Visxy prompt library itself is never permitted, regardless of account tier; see our Terms of Service for details.

Can I share prompts I copied from Visxy?

Yes — you're welcome to use copied prompts to create images and share those results (e.g., on social media). What's not permitted is copying or republishing the prompt library itself in bulk.

Privacy & Support

What data does Visxy collect?

We collect basic account information (email/username), usage data (such as prompts viewed or copied), and limited subscription/billing status from Paddle, Apple, or Google. We never store your full payment card details. See our Privacy Policy for full details.

Does Visxy use cookies?

Yes, we use essential cookies for core functionality (like staying signed in) and analytics cookies (Google Analytics) to help us understand how the Service is used. You can accept or decline non-essential tracking cookies via the cookie consent banner on our website, or manage preferences through your browser settings.

How do I contact support?

For any questions, issues, or feedback, reach out to us at support@visxy.com.